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Article

Rural grocery shoppers: do their attitudes reflect their actions?

Details

Citation

Broadbridge A & Calderwood E (2002) Rural grocery shoppers: do their attitudes reflect their actions?. International Journal of Retail and Distribution Management, 30 (8), pp. 394-406. https://doi.org/10.1108/09590550210435282

Abstract
Using a longitudinal research methodology, this research investigated the grocery shopping habits of residents in rural communities in Western Âé¶¹´«Ã½AVshire, Scotland. In particular, it attempted to uncover the factors and attitudes that influence customers' store choice decisions and their attitudes towards their local shops. Findings revealed that although respondents held a positive overall view of their local shops, less than one-third purchased a high proportion of their food shopping in local shops. While it is unlikely that local traders will reverse outshoppers' shopping behaviours, with a re-evaluation of their overall offer, they may be able to establish themselves as a reliable supplementary or secondary choice option, thereby maintaining the local shop as a viable function. Recommendations based on offer, service and environment are made to differentiate local shops from the major multiples.

Keywords
Consumer behaviour; Grocery; Rural areas; Shopping; Shops

Journal
International Journal of Retail and Distribution Management: Volume 30, Issue 8

StatusPublished
Publication date31/12/2002
URL
PublisherEmerald
ISSN0959-0552